Frequently Asked Questions

Choosing your Velyforme

How do I choose my size?

Use our Size Guide and compare the garment measurements with a similar item that fits comfortably. The shaping briefs are available in sizes XS–8XL.

How are the shaping briefs designed?

The high-waisted briefs have a crossed-X front and flexible fabric, designed to provide support and a smoother appearance under clothing while worn. Shapewear does not permanently change your body or treat a medical condition.

Will the briefs show under my clothes?

The design aims for a discreet finish. Visibility depends on the fit, colour, and fabric of the clothing worn over it.

Which colours are available?

The shaping briefs are offered in Black, Nude, Pink, Navy, Lilac, Blue, Purple, and Brown. Select your preferred colour and size on the product page to see availability.

Orders and delivery

Is shipping free?

Yes. Our shipping policy includes free shipping on all orders, with no minimum order value.

How long does delivery take?

Orders are processed within 1 business day, Monday–Friday. Delivery generally takes 5–7 business days after dispatch, with an estimated total of 6–9 business days. See our Shipping & Delivery policy for details.

How can I track my order?

We will email your tracking details after dispatch. You can also use Track My Order.

Can I change or cancel my order?

Email contact@tryvelyforme.com as soon as possible. We will do our best to help before dispatch. Applicable statutory cancellation rights remain unaffected.

Returns and support

Can I return my order?

Our return policy allows returns within 60 days of delivery. A longer product guarantee advertised when you ordered continues to apply. Please read the conditions in our Returns & Refunds policy and contact us for return instructions. Your statutory rights are unaffected.

How can I contact Velyforme?

Email contact@tryvelyforme.com or use our contact form.